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So we bought a new Sealy mattress set less than 2 yrs ago. We didn’t buy the most expensive. But we also didn’t buy the cheapest. Well the mattress started to sag and when you look at it it has 2 valleys and 3 hills. And lordy help you if you get stuck in one of the valleys. Trying to roll over one of those hills to get out is a chore. Yes a CHORE! So instead of waking up refreshed, repaired and ready for another day we were waking up cranky, sore and tired.
So we decided to file a claim with Sealy. Apparently 1 1/4 inch sag is not enough for them to honor their warranty. Nope! It has to be 1.5 inches of sag. And of course you have to strip your bed, use a lightweight level and take pictures. You also have to take the mattress off the box springs and take some more pictures. Once you have done that then of course you have to take the box springs off and take a picture of the bed frame.
Well we did all this and then waited. Waited. Waiting.... and waited some more. So after a month of waiting I contacted them to find out if they had reached a decision.
“Oh we are sorry we didn’t contact you Mrs Hall” was their response “but NO we are not going to consider this a valid claim“. What???? Not valid!!!! WTH!!!!
So we bought a new set. Suppose to help our backs since they were out of whack from the invalid claim.

We bought a Temperpedic. We get 100 nights to decide if we love it. And if not they will help us find a suitable solution. We are only into our first week of sleeping. I am hoping.....  

This is a repost from my blog [Link Removed] 


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Member Comments

    • 0 votes vote up vote up

      Vikki Hall wrote Jun 24, 2011
    • I didn’t mention that we can refile once it hit 1.5 inches. But by then we may not be able to move! And let me tell you...moving a king size mattress is no easy thing to do!



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    • 0 votes vote up vote up

      Tuliplady wrote Jun 24, 2011
    • So, how are you liking the Temperpedic so far?
      I’ve been thinking that if I get to the point where I can afford a new mattress, that’s the route I’d go.



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    • 0 votes vote up vote up

      Vikki Hall wrote Jun 24, 2011
    • Hi TL!

      I think I like it but it is different from a regular mattress. You don’t sink into it at all.



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    • 0 votes vote up vote up

      Mzd3 wrote Jun 24, 2011
    • hope it helps your backs! I will be waiting to see how you like it after awhile. I need a new one too, thinking about this or sleep number.



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    • 0 votes vote up vote up

      Angelcart wrote Jun 24, 2011
    • Wow!  That’s rediculous!!  I would really be peaved at them for not taking it back and if they‘re telline you 1.5” then I think I’d be setting a bunch of bricks or something on it to weigh it down to 1.5!  We just bought a mattress about a year ago (??) and it too wasn’t the most expensive or the cheapest but the one in the middle.  They sure aren’t cheap that’s for sure!  Good luck with the new one.



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    • 0 votes vote up vote up

      Marya1961 wrote Jun 24, 2011
    • Hopefully, you and hub will get many good nights out of the Tempur-pedic.

      Sleep number was having a huge blow out sale, so I was able to order one twin (a basic style) for son, and get a second twin half price...now hub and I have separate twin beds which makes sleeping a whole lot easier...I already had a Sleep number for the past three years, bought it when I was very ill, and it is fabulous.estatic



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    • 0 votes vote up vote up

      Frannie1964 wrote Jun 24, 2011
    • I hope your Tempurpedic works great for you and your hubby.heart

      Thats just not right what Sealy is doing and yes a king size bed is not easy to move around and for them to say you have to do all that just so they can say NO! ppfftt!tongue out to them!heartbreak



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