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Our son is in the process of making some career changes..he lives at home and is saving for his own place someday, works just about every day in retail with very little time off, so there are instances where I need to make phone calls for him..that is what family members do, help each other..there have been struggles for him through his life with auditory processing difficulty, but he has managed to do as well as he could with the help of his family.  He works very hard and does well with hands on work, so a field that would encourage that for him would be fantastic.  He was given two names of organizations to call and ask about their programs.  This week has been hectic for him and he asked me to call and get information for him.  I placed a phone call to the first organization.  It took phone tag until I was able to speak with this one woman.

I explained I was calling for my son who is tied up at work and just wanted some info.  She asked me how old he was, I said 22, she immediately started to mention the HIPPA Law and really would not give me the time of day..I only wanted general info..but then the next thing out of her mouth floored me..not to offend anyone, but she asked if my son or I were Jewish..she claimed in one breath the organization was non-denominational and in the next breath said they really just try to help the Jewish community..I was not told that and felt not only embarrassed, but a little hurt because do we not live in a country that is supposed to help everyone..and the next thing out of her mouth was..“Well, I have not had to make phone calls for my kids since they were 16.“..for gosh sake, I still make doctor appts. for my husband when he is unable to..this is what family is about.

I called the second organization and spoke with a very nice black man and he was more than helpful, offered to send information in the mail and help in any way he could.  I will present the info to our son when it comes in the mail and hopefully this will be the place he attends.  I will leave with this thought, have we become so rigid in our thinking that others who are in need mean nothing..except for the clothes you wear, the car you drive, the last name you have..that will never be me!

Peace and Love XO



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Member Comments

    • 0 votes vote up vote up

      Vikki Hall wrote Apr 28, 2010
    • I’m so sorry Mary that you had to go thru that. I think that woman probably needs to read Clinton’s book “It takse a Village“.

      I was not raised in a house where race, religion or nationality meant anything. I was raised that people matter no matter who, what or where they come from.

      So stuff like this bothers me!



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    • 0 votes vote up vote up

      Mztracy wrote Apr 28, 2010
    • Sadly we haven’t lived in country that helps everyone in many many years!!

      I am so sorry that happened!! heartheart



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    • 0 votes vote up vote up

      Hbrose wrote Apr 28, 2010
    • Sorry to hear that Mary, that must have been an awful experience.  I wonder if you called back and spoke to someone else there if you might have a better experience.  And if you do, share your first call with that person so they can bring it to the right persons attention in their organization.  That just doesn’t sound right!



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    • 0 votes vote up vote up

      Susan McCord wrote Apr 28, 2010
    • I agree with Mary, maybe you should send the company your blog. One person can make a difference, maybe you will help others not have to deal with this. xo Susan



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    • 0 votes vote up vote up

      Angelcart wrote Apr 28, 2010
    • Wow....unbelievable!frown



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    • 0 votes vote up vote up

      Maryann Rhodey wrote Apr 28, 2010
    • Mary, you are a wonderful mother to help your son no matter what age he is.  I still help both of my daughters who are grown and living on their own.  You are absolutely right, that’s what family does.  Don’t ever stop.  

      I’m sorry you had to go through all of that.  A simple inquiry shouldn’t be so difficult.  Unfortunately, there are people who are judge mental.  The woman appeared to use a lot of excuses as to why she couldn’t give you the information.  Perhaps she didn’t know where to find it herself?  Who knows.  However, I agree with the other wise women here, you should try to contact the organization and let them know your experience.  It’s not to hurt or blame anyone, it’s to help others who would call for the same information.  If they are made aware of the situation, perhaps they can make some changes.  

      Your last line about people only caring about the clothes we wear, the cars we drive, etc is maybe the way some people have become but we can change that and like it was mentioned, one person can make a difference.



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    • 0 votes vote up vote up

      Marya1961 wrote Apr 28, 2010
    • Thanks everyone for your support..and a big thanks to Susan as I will save this blog which may come in handy.happy



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    • 0 votes vote up vote up

      Frannie1964 wrote Apr 28, 2010
    • I’m sorry this happened to you My Friend.frown



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    • 0 votes vote up vote up

      Veggie wrote Apr 28, 2010
    • frown



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    • 0 votes vote up vote up

      Linda Hendricks wrote Apr 28, 2010
    • I’m so sorry you had to go through that... I help my son out all the time... and when someone gets snitty with me... I push the issue... I know the law and what I can and can’t do..  

      I worked with the HIPAA Law with insurance companies... I understand it well... I get annoyed when people hide behind the law... first of all... HIPAA protects someone from obtaining private and confidenial info about another person... you were asking about available programs... that isn’t violating the law... she’s a fool... if he were part of the program and you called for information about his performance... that would violate the law.

      I think it’s great you help him... and I suspect you will continue to do that for him... find out more about the law and your rights and what you need in the form of written permission from him so you can help him with his affairs.  The Department of Health and Human Services is the department that handles HIPAA issues... they should be able to supply you with any information.  This is the link to their site... [Link Removed]

      As far as organizations go... she is discriminating by saying they only want to help Jewish individuals... BUT... if they are using private funds... I believe they can... we ran into that problem when my son was looking for available scholarships... there were plenty that were ethnic specific... if they get public funds .. that may be another story.. then I think they can’t discriminate... but would you want your son to go somewhere that had people like that?

      There are many nice people in the world willing to help... one bad apple doesn’t represent everyone... and hopefully... as you said... your son will choose the nicer program.


      Linda08, Your links have been removed, please consider upgrading to premium membership.



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    • 0 votes vote up vote up

      Wookiemom09 wrote Apr 28, 2010
    • Wow, so being helpful makes you too helpful for your busy kids?  I guess I can’t help anyone anymore.



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    • 0 votes vote up vote up

      Marya1961 wrote Apr 29, 2010
    • Thanks Linda for all your info..luckily I do have permission to ask questions about my son’s health-care as he signed a form giving me that right..what has this world come to?..a parent can’t be involved in their son or daughter’s welfare..makes no sense!



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