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Agents Face Online Price/Service War
I wanted to write a counter blog to the awful article that came out last week, about waiving of booking fees and change fees with the top booking engines on line for travel.
It is hard for us veteran travel agency owners to believe, that any online booking engine is able to avoid these costs, because the airlines all charge fees and so don’t hotels and car companies, FEES are not waived if someone changes or cancels. WE can negotiate for them to waive fees, but that is why you work with and angency that you can walk into. I would never trust my destination wedding or honeymoon to some faceless booking engine.
All of these companies want travelers to believe that agencies charge fees by CHOICE. Which is totally not the case. Travel agencies are paid by the vendor they work with, but the airlines chose to stop paying us on certain tickets right after 911. And because of this, forced many reputable, high end agencies into bankruptcy. And are facing financial difficulties themselves.
Today to survive we have to charge a minimal booking fee and that encompasses anything you wish to do. Like book cars, trains, and hotels. We don’t charge anything for tour packages or cruises.
There are a host of travel opportunities and discounts being advertised this summer, that will enable any one to travel even in this ecomony.
Hotels are offering up to 66 percent discounts, meals, and tours, or childrens incentives. Second rooms for 50 percent for extra family traveling with you.
The best values and the highest demand in travel today are in vacation packages. Any experienced face to face travel agent will offer you deals that the big online booking engines cannot, offer because you are not talking to them face to face. WE have the power to negotiate, you can call us if you have unforseen issues while traveling, and we are here for you 24/7.
Typically, travelers can save a percentage of there costs if they book everything together. But that is not always true. And if you find a low fare, often you go to book it and it is sold out. Or the hotel is sold out in the lower rates.
So to the over 40 public who still wishes to sit down with and agent to plan there travel, we are still out here, thriving, despite what the big 3 wish you to believe and we are working for you and with you.
Don’t pass us by to book something sight un seen on line. If there is a place in the world you wish to see, someone in my office has been there. We can tell you first had what you need to do, and the best way to experience your vacation.
Call me and I will be happy to share my advice with you. I am a specialist in Hawaii, and the South Pacific, but I have extensive Caribbean, Cruise and Europe expertise as well.