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  • To Speak... Or Not Speak...That Is The Question : Mystery At The Salons

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    28 posts, 19 voices, 491 views, started Apr 21, 2009

    Posted on Tuesday, April 21, 2009

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      Carnelian
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      Have you ever felt like you were being talked “About” by your manicurist when going for a manicure or pedicure because they were communicating in their native language while you were sitting there?
      I certainly have.
      There is a Seinfeld episode where Elaine feels this way so she sets I believe Georges Dad up to go into the salon and eaves drop while she’s getting her manicure to validate her feeling that she’s being talked about (apparently he learned the language while in the war), anyway, he listens, and SHE‘S RIGHT they ARE talking about HER! It’s so funny!
      It certainly makes me feel uncomfortable and I feel it’s rude, it makes me feel suspicious, and I don’t like it...
      How do you feel about it? Please Explain.

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        • 0 votes vote up vote up

          Vikki Hall wrote Apr 21, 2009
        • I feel like it’s rude too! That’s why I won’t go to those places. Sure I pay a few dollars more but I will step up and say something if I feel I’m receiving rude treatment. Since that is the world I come from I have no problem going to the Manager/Owner and expressing myself.

          And that was a great episode of Seinfeld!



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          Jenz ~ wrote Apr 21, 2009
        • Wow.. Really? I think if that happened to me, I’d not say anything until after they got the job done, then, perhaps leaving without tipping would happen if I were sure they were being so rude and talking about me while I’m sitting right there. In addition, the tech or stylist should be focused on YOU, not an on going conversation with a co-worker. I’m pretty picky when it comes to customer service-especially if I’m paying for it.
          Pay a few extra bucks for a nicer, more pleasant place. :)



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        • 0 votes vote up vote up

          Vikki Hall wrote Apr 21, 2009
        • People sometimes are under the impression that they can’t complain about the service they receive for fear of retribution from the provider. I would say that is probably true if you go to a small independant salon where the owner is the service provider. But if you go to a larger salon where there is more than 1 or 2 providers you have a better chance of them caring about your concerns.
          A genuinely concerned and talented professional will listen to your concerns.



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          Termite wrote Apr 21, 2009
        • Yes, I know what you are talking about. I have a client who was in one of those salons getting her nails done. There was another lady in there getting hers done as well. She was a former soldier who knew the language from being there during her service. They started talking their native language, and sure enough the soldier lady stood up, yelled at them telling them that she knew exactly what they were saying about her and she did not appreciate it. She then left without paying for the work they had done. I guess the manicurists did not know what to say...they were dumbfounded! GOOD FOR THEM!!



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        • 0 votes vote up vote up

          Vikki Hall wrote Apr 21, 2009
        • Good Story Termite!



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        • 0 votes vote up vote up

          Termite wrote Apr 21, 2009
        • It’s funny, I always suspected that was going on, but I always just let it slide. Not any more!! If it ever happens again(which I usually don’t go in there, I will do my own) I will definatley tell them!



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        • 0 votes vote up vote up

          Vikki Hall wrote Apr 21, 2009
        • I have gone into them to see what the general public was up against. It still surprises me that people will go into those places just because it’s cheaper. Cheaper is ok as long as it’s healthy and enjoyable.



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          Vikki Hall wrote Apr 21, 2009
        • That’s good!



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        • 0 votes vote up vote up

          Mary Clark wrote Apr 21, 2009
        • I use to go to one and no more.  I too felt like they were talking about me as well and I too felt like it was very rude.  I’ll pay more..support an American citizen.....and more than likely get better customer service.  

          Isn’t that what it’s all about these days?  Customer service??  The one that is best at it will be the one that reaps the benefits.  happy



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        • 0 votes vote up vote up

          Angelcart wrote Apr 21, 2009
        • I find it very annoying and rude when they are workint on your nails and just carrying on with their co-worker right next to you. Plus the language is also irritating  as well!



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        • 0 votes vote up vote up

          Cynthia Schmidt wrote Apr 21, 2009
        • Me, too. I now go to a women up near my home who was born and raised on Maui. Her dad works for my husband. Nice family. She charges more but I don’t care.



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        • 0 votes vote up vote up

          Vikki Hall wrote Apr 21, 2009
        • Oh Annie you are too funny! That is true tho....



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          Mz. Queen wrote Jun 6, 2009
        • First, yes I did have it happen to me at least once. I responded, “Hey, if you‘re going to talk about me I can take my money elsewhere,” at that they got quiet and she focused on my feet.

          Second, it is a choice we have, we can choose where we want to get this type of service.  And I know that it can be hard trying to find a salon full of English speaking workers but, it can be done. All I’m saying is if you don’t like that feeling of not knowing don’t go in.  

          Our government doesn’t make it mandatory to speak English and yes sometimes that sucks.



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        • +1 votes vote up vote up

          Frannie1964 wrote Jun 6, 2009
        • I think It’s rude to do that. I am one to tell someone that It’s rude, I tell them please speak English so I can understand what your saying sence you are standing around me and maybe I can join In the conversation. Then they stop talking..I just thinks It’s rude, Just saying.



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        • +1 votes vote up vote up

          Tuliplady wrote Jun 6, 2009
        • Our government may not make it mandatory that people speak English, but we the consumer have the power to do it.  The almighty dollar talks!  Personally I won’t do business with anyone who does not speak decent english.



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        • 0 votes vote up vote up

          UK Girl wrote Jun 6, 2009
        • Hey it’s not just the US - in London all the nail bars are Vietnamese - but my friend has a business [Link Removed] so I go to her - more expensive but I’m helping a friend and not someone bitching about me


          Ukgirl, Your links have been removed, please consider upgrading to premium membership.



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        • 0 votes vote up vote up

          Mz. Queen wrote Jun 6, 2009
        • True, you can spend your money somewhere else and that’s your choice, but be for real it’s not gonna make them learn English any faster, especially since they don’t have to talk to the clients they just have to provide a service.



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        • +1 votes vote up vote up

          Susan Dahringer wrote Jun 6, 2009
        • Ladies, I am of Asian descent , born and raised here in the United States.I don’t condone the actions of those who don’t speak English .I’ve gone into businesses which not only dealt with nails but hair and clothes.As an example, a good friend of mine and I had gone into a high end department store a few years ago to buy new coats.A couple of the salespeople refuse to wait on us,but some people of their own nationality came in and was looking with no intentions of buying anything.They greeted and waited on them as if they were royalty..Of course ,we took a course of action by reporting them to corporate hq.My point is if you come off acting like some rich bitch,or just a plain bitch.Treat people the way you would like to be treated with kindness and respect



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        • 0 votes vote up vote up

          Kellyd wrote Jun 6, 2009
        • That is completely rude. And that Seinfeld episode I could relate to, it cracked me up. I have french friends and they do that all the time, and I find it a bit annoying.

          As far as salons go, one time I had this gay french guy cut my hair, and first off he said “OMG! We need to colour your hair dark brown, blonde is so not you! “Blonde looks terrible on you, it’s so not your colour!” I said “Um, I am naturally blonde, and my eyelashes and eyebrows are white, hense the blonde hair” (I usually have dark brown lowlights, and really blonde highlights. I was shocked...can not he tell I am a true blonde?  

          I told him I had coloured my hair just chestnut brown before, but I looked like witchy phooh! Then he said, my skin was horrible and said I should go get a chemical peel and maybe some micro-dermabrasion. (I have no zits, a little oily, and some tiny bit of redishness, but otherwise, pretty nice skin.)I take care of my skin very nicely (thinking...thanks, jerk!)

          After the constant put downs, I really should have told the guy to shove it and walked out of the salon, if you know what I mean. Because next, to my horror, he cut my bangs so short I looked like an 11 year old pre-teen, track star.
          Oh, I was sooooooo miffed. Needless to say, I didn’t give him a penny, and I wrote and blogged about it for days afterwards (or until my bangs grew and I looked like a woman instead of a pre-teen again). I am sure not many women went to him after my experience.



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        • 0 votes vote up vote up

          Tamra wrote Jun 8, 2009
        • I live in Texas where non-English speaking individuals are numerous.  It’s not just salons with Asian staff in my region.   It’s also Latinos and Spanish being spoken in many businesses.

          And, yes, it’s extemely rude, no matter what non-English language is being spoken.



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        • 0 votes vote up vote up

          Denise Richardson wrote Jun 8, 2009
        • Yes I think it very rude for them to speak in their language while servicing someone who doesn’t. I used to go to those korean salons to get my nails done but not anymore, I have an african american nail tech who does very well.



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        • 0 votes vote up vote up

          Shopgirl1960 wrote Jun 14, 2009
        • I have heard this before,and I am glad to read that you all are rating these types of salons poorly vs someone like myself who has always strived to be the best of the best in method types and to add a personal touch to every service. These type salons not only cannot speak to you, they really don’t care about the harm they put you in with their poor sanitation of implements. Not to mention using illegal and harmful nail products. Most see going to “chop shops” as affordable and even risk their health. Using the credo blades on feet is illegal in most states also. Do they do it? YES!    There are so many stories that I could share. In short....these places disgust me.  

          Sometimes I wonder why I bother to go to the lengths I do to provide excellent customer service when these people have so many clients who don’t care.  Thank you for making me smile!!!!



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