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do you have a fantastic customer service story? I just recieved an email from KITCHENAID saying they will replace my manual can opener free of charge.........dont even have to send the old one back.I was very pleased about this!!
Several occasions I had a problem with items I ordered with QVC. They always have been more than willing to solve the problem, refund my money or send a replacement even after the 30 return policy. They took a Dell computer back after we had it for a year as we constantly had problems with it and Dell was no help. They are by far the best in customer service that I ever dealt with.